Mission

Valley Home Health, Inc. is guided by a tradition of personal, clinical, and technological excellence.

We are dedicated to providing the highest quality home-based patient care with compassion and respect for each person.

Values

Valley Home Health, Inc. recognizes these values and their role in fulfilling our mission:

Committed to Our Patients

We recognize the unique physical, emotional, and spiritual needs of each person receiving health care in the home. We strive to extend the highest level of courtesy and service to patients, family/caregivers, visitors, and each other.

Committed to Leadership

We deliver state-of-the-art home health services with identified centers of excellence. We engage in a wide range of continuing education, clinical education, and other programs for professionals and the public.

Committed to Excellence

We strive to create an environment of teamwork and participation, where, through continuous performance improvement, health care professionals pursue excellence and take pride in their work, the organization, and their personal development. We believe that the quality of our human resources—organization personnel, physicians, and volunteers—is the key to our continued success. We provide physicians an environment that fosters high quality diagnosis and treatment. We maintain financial viability through a cost-effective operation to meet our long-term commitment to the community.

Care Policy

All patients, regardless of race, religion, age, gender, sexual orientation, disability (mental or physical), communicable disease, or place of national origin have the right to receive the same quality of care and to have access to the home heath resources they need to meet their health care needs.

PROCEDURE

1. The care and resources each patient receives, as well as the skill level and training of organization personnel, will be based on the standards of care and practices outlined within this manual, as well as on the patient’s health care needs.
2. The organization will maintain a clinical record review process to ensure that the organization’s policies and procedures are followed by all clinical personnel, including direct and contract personnel.
3. The organization will not discriminate against an individual based on whether or not the individual has executed an Advance Directive.